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Exchanges and Returns

Exchanges & Returns

If you wish to exchange one of our products, exchanges are accepted for other items on the site of equal or greater value.
You have a period of 14 days to convert the product exchange.

You can return your order within a period of 14 days, starting from the day you or a third person authorized by you, physically received the products.

Returns are made in voucher for purchases on the site.

Requirements for Returns

The product must be in perfect condition, without signs of use.

It must be returned with the original, intact tags.

Lanny proceeds with the refund as soon as it receives the products, or until proof of return is provided.

Lanny reserves the right to reject any return that does not meet the aforementioned requirements.


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